
Generally it's assumed that gadget-addicted/technology-obsessed people, such as myself, can figure out how to work with the latest toy they get their hands on in mere milliseconds but let me assure you, people of "my type" are
NOT IMMUNE to bad design - we've just had that much more
*ahem* practice *ahem* so we know how to find a way around bad design quicker.
Having said that, the title of my blog is just a number I'm estimating - a few hundred times the world population because I'm taking in account the people who lived and died dealing with bad design and then chances are anybody who's encountered bad design has encountered it more than once in their life. The image above displays one device that had me puzzled for longer than I'd ever want to publicly admit.
Meet the
Samson Zoom H2 <- the name links you to their website too, where you can see they proudly open things up by claiming that:
Simplicity is a beautiful thing.
I agree with that statement, and let me make another one - the Samson Zoom H2 FAILS horribly at maintaining simplicity. Let me explain - this is by far the WORST device I've used recently, in terms of the feedback it provides (or doesn't). Aside from a tiny screen with a back light that seems to go out every .2 seconds to save the battery there is only 1 light on the device provided for feedback. I will help you find it:

YUP, that's it! The Samson design engineers sure were not kidding around when they decided to simplify things, they put a single light on the unit! How is that a bad thing, after all the light can even do 2 colors, green and red, what else do I want?
Well, let me tell you what happened when I tried to help my sister who was struggling to get the thing to record anything at all.
- I made sure that the unit is on
- I put the headphones on expecting to hear what the microphone is picking up
- I hit record (the big red button in the middle, props on the design as far as that goes)
- I started hearing what the microphone was picking up, recited my Hamlet monologue and stopped the thing.
- I tried to play what I had JUST recorded ... and I got NOTHING!!!
Did I READ the manual? Of course NOT! Good design should be self-explanatory. After repeating many variations of the 5-step process described above (all resulting in failure to record anything meaningful) I gave up and hooked up the stupid thing to the computer to see if I could find my files - maybe it had been recording my stuff and the unit was simply refusing to play it.
I found myself in a wasteland of 1 second audio files. Many users must have suffered great pains from the little box of pure evil named the Zoom H2 "Handy Recorder" both during the day and at night (I was looking at the time files were created... only to be abandoned).
Another attempt made me realize what was happening - when I'd try to stop the recording it was a bit tricky - as I found out, that is when the recording would barely begin - the little box of evil would start blinking at its user, giving them that false sense of accomplishment (that they have started recording) and then when people would try stopping the recording the little light would go solid red for a second (and THAT would be the time when it'd actually record something) only to go out right after.
I realize very well my post so far seems like nothing but some whining so let me change that by providing a very simple solution that would take their design from horrible to great just like that:

What if they had that design in place of the 1 tiny light?
People already know the rather universal signals for play, pause and record from a whole bunch of other devices that use them.
Would that have cost the company that much more to implement?
Does it even matter all that much for "play"?
Probably not but I think it makes a heck of a difference in the next 2 pictures:


Perhaps the colors are not the best choices since with traffic lights RED doesn't typically mean "Go" but even if the symbols all emitted the same kind of light, imagine one day the screen's back light broke and so did the screen itself - then it'd probably look like this:

Perhaps I should send Samson my solution and see if they'd consider it for the next revision of their device. Looking back on this blog now that I'm wrapping it up - my gosh, what an effect the Usability Engineering (and reading from Pro seminar in New Media Studies) have had on me, now I'm anxious to go fixing problems in the world (one tiny voice recorder interface at a time)...